AI-powered customer operations for modern businesses.
Dice AI Customer Operations helps businesses manage customer conversations through supported communication channels, including WhatsApp Business. Businesses securely connect their own authorized business accounts and use a unified workspace for customer enquiries, AI-assisted responses, human support and conversation management.
AI-assisted customer support
Automate routine customer enquiries using business-approved information while allowing human intervention when required.
WhatsApp Business integration
Businesses can connect authorized WhatsApp Business assets through Meta’s official business platform to manage customer communications.
Human + AI operations
Businesses can combine AI assistance with human agents, escalation and oversight.
Business-controlled access
Each business explicitly authorizes access to its own communication assets and retains control of how the service is used.
Built for multiple businesses
Dice AI Customer Operations is designed as a SaaS platform through which participating businesses operate their own customer communication workspaces.
Rhigi
Rhigi is the first business workspace being deployed on Dice AI Customer Operations.
Privacy and business control
Dice AI Customer Operations is designed around authorized business access, responsible information handling and clear human oversight.